5730 Seneca Street
Elma, NY 14059
Eugene Stevenson - Superintendent
Brian Fiden - Crew Chief
Patricia Jakubowski - Clerk
Phone: (716) 674-8855
Fax: (716) 674-0929
Office Hours: Monday through Friday, 8:00 AM to 4:00 PM
Voicemail is available 24 hours a day 7 days a week. Messages will be answered on the next business day. If you reach the voice mail during normal business hours it means the line is busy; please try again. In case of an emergency after hours please call 911.
Neither the Town of Elma Water District #1, any employee or agent warrants the accuracy, reliability, or timeliness of any information on our website. The Town of Elma Water District #1 is not responsible or liable for any loss, consequence or damage of any type resulting directly or indirectly from any reliance on the accuracy, reliability or timeliness of the information found on our website. Incorrect or outdated, and many of the documents and materials are not official versions of public record information. Any person, organization, business or any entity that relies on the information contained on this website, does so at their own risk. The user assumes responsibility of verifying any and all materials used from this website. Should you have any questions or concerns please contact Superintendent, Eugene F. Stevenson either by email at firstname.lastname@example.org or calling 716-674-8855. Thank you.
Number ONE-Security and Safety:
The Elma Water Department has made additional heightened security improvements to our complete water system. Security and public safety are number one with us. To help us if you see anything that just “doesn’t look right” to you, please call us or call 911 to report it. Please note that water department personnel or the fire departments of Elma can only use fire hydrants.
What is the Elma Water Department?:
The Elma Water Department is a special district in the Town of Elma, which was formed in 1964 to distribute potable water to its residents. Elma purchases 100% of its water from Erie County Water Authority. We do not add any chemicals to the water, but we do test for purity and quality on a regular scheduled basis. Our objective and goal are to give our water customers good quality water, available water for fire protection, maintain our distribution system, and good service to our customers and residence of the Town of Elma at the best possible price. Our devoted crew and staff are on call 24 hours a day, seven days a week, 52 weeks a year if there is an emergency such as a break.
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